Shipping & Returns

Order Handling & Shipping

All Minari orders are carefully processed and dispatched within 24–48 working hours. During peak seasons, maintenance, or unforeseen circumstances, shipping timelines may be slightly affected. If you do not receive your tracking details within the expected timeframe, please contact us on WhatsApp at 8983132280 or email us at Minarihelpteam@gmail.com.

We are confident that you will love your Minari jewelry. However, if you are not fully satisfied with your purchase, please reach out to us and we will gladly assist you.

Wrong Item Delivered

Step 1 – Raise a replacement request within 3 days from the date of delivery by emailing minarihelpteam@gmail.com or messaging on WhatsApp at 8983132280, along with clear images of the incorrect product and your order ID.

Step 2 – Allow 48 working hours for our team to review your request.

Step 3 – Replace for few items like 3 to 5pc not possible as wholesale margin is very low
In that case will add extra amount products in next order

Step 4 – If quantity like 12 24 above received wrong so will send you another correct product and you can return that Product’s

Step 5 – Once the incorrect product is received, we will dispatch the correct replacement (subject to stock availability) or process a refund.

Item Damaged in Transit

Step 1 – Raise a replacement request within 3 days from delivery via email at Whatsapp At 8983132280 with clear images of the damaged product and your order ID.

Step 2 – Allow 48 working hours for review.

Step 3 – if any damage cone in anti tarnish products then will add same in next order

Step 4 – if same not available then will deduct that much amount in next order

Step 5 – Once the damaged item is received, we will ship a replacement (subject to stock availability) or issue a refund.

Return/Replacement Not Applicable In Following Cases

• Products that have been worn, used, resized, or altered
• Missing or damaged original packaging (box, tags, certificates, seals)
• Return/replacement request raised after 3 days from delivery

Order Cancellation

Orders may be cancelled before they are processed. Once an order has been processed or shipped, cancellation will not be possible.

Shipping Charges

Shipping charges depends on weight and size of oarsal whichever is higher.
Also depends on Shipping area of the customer
60rs per kg to 250rs per kg all over India
Express Air Shipping 250rs per kg